Sonic Franchise Model Employee handbook

Download our new Franchise Model Employee Handbook »

This SONIC Franchise Model Employee Handbook was developed through the dedicated efforts of members of the SONIC Franchise community including the Franchise Advisory Council (FAC) Great People Task Group with assistance from attorneys Craig Annunziata and Steve Miller of Fisher & Phillips LLP.  For over 20 years, Craig and Steve have worked closely with IMA and its clients including the SONIC Franchisees who participate in IMA’s Sonic Insurance Program.

If you choose to use this SONIC Franchise Model Employee Handbook, you must understand and consider the following prior to distribution to employees:

  • The Handbook must be adapted to the operations and policies of the particular franchisee
  • State and local laws may vary and, when applicable, should be incorporated into the Handbook
  • Consult with employment counsel prior to distribution


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Knowledge is Power

Find resources and services: Risk Control and Loss Prevention Resources, Claims Management Resources, Application and Change Resources, and Service Team Members faster than a crew member on roller skates delivering a brown bag special.

Loss Prevention

For loss prevention assistance or to have a risk control advisor present to your group or franchise, contact Renee Rhodes at or 316.266.6345.

Accident Kit

Prevent accidents and injuries to your property or crew members

Accident Kit »

Accident Investigation Report

Protect yourself and your crew members.

Accident Investigation Report »

PPO Lists

Find and download a list of your franchise's PPO

PPO Lists »

Sonic Safety Newsletters

Newsletters to teach you how to keep your property and crew members safe

Sonic Safety Newsletters »

Fire Safety Checklist

Do your crew members know what to do if a fire breaks out?

Fire Safety Checklist »

Service Team

We're here to make life easier. Contact members of the IMA Service Team

Service Team »

Order Sonic Program Materials

Make sure that your Crew Members are visually reminded of precautions and measures that should be taken to prevent loss.

Sonic Fire Prevention Decal



Sonic Mousepad



Sonic Window Cling